My life as a Time Life Operator

There was a time not so long ago when the only people you ever saw sporting a telephone headset were those friendly operators who were standing by to take your order. Many of them were named Judy. But alas and alack, Judy no longer has a corner on the headset market.

I fought it as long as I could. I used speakerphone. I booked conference rooms. I held the receiver between my ear and shoulder. I’ve officially ceded the point: I use a headset. The office I work out of makes the typical town library seem like a Metallica concert. There are mime conventions that are louder. That pretty much rules out putting any call on speaker. I occasionally still go the conference room route, but it really hampers my productivity to be away from the computer for that long. (Don’t hate me because I multi-task.) And, as the calls become longer and more frequent, holding the phone with my shoulder just stopped being practical and started being painful.

So now I spend a large part of my day looking like I’m about to offer you a set of Ginsu knives for ordering now. I didn’t realize how much pent-up aggression I had toward the headset until it came up in casual conversation last week. It surprised me a little; but, now that I think about it, a headset is just another way to be chained to my desk. Literally. And that’s never a good thing.